I was 1 and 1/2 hours into an 11 hour trip and the air-condition on my Ridgeline went out. I stopped in Lexington and they couldn't give me the time of day. Richmond Honda fit me in and all with a quick phone call from the interstate. They sat my 2 kids and I down in the nicest coolest area. They offered us cool drinks and snacks. The kids plugged into the internet ... and watched the olympics. Before they started they informed me is was a recall and covered in full. They had me back on the road, cool and even stayed an hour after closing to take care of us. THANK YOU!
Purchased a 2015 CRV and our buying experience was awesome. The sales representative (Chip Gray) was great to work with and we were under no pressure to buy. Just came down to the decision to purchase a new vehicle based on needs.
MY and my husband's overall experience at the Richmond, KY Honda location was phenomenal. The customer service was impeccable, the atmosphere was welcoming and calm, and the prices were great! Every moment was not a dull one, for Jeff Dray made sure we stayed entertained and optimistic throughout the entire process. I will DEFINITELY recommend you all to people! I ... will be advertising on facebook!
I needed two small parts for my 03 Odyssey, list price of $5.18 each. Don Jacobs Honda in Lexington marked them up to $10.89 EACH!!! Called Richmond Honda--They sell them at list price and are going to have them in tomorrow. The guy in the Parts Department was pleasant and great to deal with. When I'm ready to buy another car, I'm headed down there and skipping ... Lexington, that's for sure!!!
We recently purchased a used Honda Pilot from Gates Honda. We were fortunate to deal with Michael Southgate who made our shopping trip very straightforward and enjoyable. He was extremely helpful and informative and never too pushy. He even went the extra mile for us to personally deliver the spare key to our home the next day. Wonderful service! Sandra and Geoff.
1180 Dr. Robert R Martin Bypass
Richmond, KY 40475
Sales: (859) 353-6991
Parts & Services: (859) 353-6991
Mon - Fri:
9:00AM - 8:00PM
9:00AM - 6:00PM
Mon - Wed:
7:30AM - 6:00PM
7:30AM - 7:00PM
7:30AM - 6:00PM
8:00AM - 2:00PM