Wonderful people! Awesome experience with Gates. Austin Mikel has done a great job through the years, always just a phone call away, if I have any questions. Austin not only cares about selling cars, he wants you to be happy with what you purchase. Always looked out for the customer, can’t thank him enough! Way to go Austin. Keep up the good work!

I would first like to preface this by saying that I absolutely LOATHE when I have to deal with a pushy salesman. I always have been, and always will be, a person that wants to look around by myself, and then will come to you with questions when I am ready. That’s not always an easy thing to get when you are looking to buy a car, so I was skeptical at best when I decided it was time to start looking for a new car again. But I just have to say that I had the absolute BEST experience with purchasing a car this time around and it was all because of my salesman, Austin Mikel. He could see that I was more of a person that would come to him when I wanted to, and he didn’t pester me at all. He made the entire experience enjoyable. He has a fun personality, he was friendly, and he was a pleasure to converse with. He was incredibly knowledgeable, had patience answering all of my questions, and it was obvious to me that he wasn’t just trying to make a sale. He truly wanted me to be happy and comfortable throughout the entire experience. He wanted to make sure I left with a car that was a perfect fit for me, and in the price range I felt comfortable with as well. I strongly recommend you ask for Austin Mikel when you come in to look for a car. After this experience, he will forever have my business.

Great deal on a super used car. I highly recommend the staff. No pressure sale was a nice experience. Brought out many cars to test drive and sales people were very knowledgeable, helping me make a great decision. We will be back when we need another car.

Gates Honda was amazing in helping us get the perfect car! Monica Reed was helpful in working out all of the details and confidently answered all of our questions! We had in mind what we wanted and how we wanted to work out our finances. There was NO PRESSURE and we found everyone that worked with us was truthful and straightforward! We had a couple of questions after we left with our car and Monica was quick to take our call and explain everything! We are so very THANKFUL that we went to Gates Honda and found Monica! Tell her that we sent you!!!

I had an awesome experience in the past with Austin Mikel. He sold me my vehicle and it’s still the best decision I’ve made. Very honest and informative young man. Answered every question I had in detail and to the best of his knowledge. Glad to hear he’s at Honda. Will definitely be contacting him for another purchase in the near future for my mother.

My boyfriend and I purchased our very 1st car at Gates Honda. We had an amazing experience thanks to our wonderful salesman Austin Mikel! He was so friendly, helpful and beyond professional. The paperwork was super quick and before we knew it we were driving away in the car of our dreams at a great price!! Thank you Austin Mikel and Gates Honda!! You forever have our business!!

Austin Mikel is amazing. He made my experience so easy! He was very informative and he knows the product. His customer service skills was great and I would always come back when I am ready to purchase a car. I will recommend anyone to this company as long as he is there.

We had a great experience at Gates! This was our first time buying a brand new vehicle. When we first started looking, we searched online. Gates had the best dealership reviews and also the best online prices. We then met Austin Mikel at the dealership. He listened to our specific needs in what we were looking for in a vehicle. Even though the color I had in mind in the specific model we wanted was not available, we ended up with an offer we couldn’t refuse on a nicer model. We love our new Honda Odyssey! Thanks Austin, for your patience even after the sale was complete!

Wonderful dealership with great people selling that brand we all love! HONDA That's a good receipe for a pleasant New Car Buying Experience. Big thanks to Alan Scott (Sales Manager) and David Johnson (Sales Associate) for being so very easy to work with. I appreciate your efforts to create a satisfying deal on a 2019 Honda Passport. Absolutely love the truck and immediately drove it off on a family vacation which it stood up well to and delivered a fantastic travel experience. David was knowledgeable, helpful, and pleasant to work with. Equally important, Alan can convincingly crunch some excellent numbers to make the trip to Richmond 100% worth it. You guys went above and beyond and have a long time happy Honda customer! I Highly recommend this superb dealership with a crew of excellent sales people that make all the difference! Thank you kindly

I have been a customer of Gates Honda for 8 years. My family has purchased a combined total of 7 vehicles from this dealership. Alan Scott sold us our first Honda from this dealership and is now the new car manager. He has been involved in every deal we have made. He is professional, courteous, friendly, and knowledgeable about the products. He is very easy to work with, patient, and strives to give the customer the best deal and experience possible. Kimberly Wesley has been my sales person on my last 3 purchases. She has proven to be knowledgeable, helpful, pleasant, and will go above and beyond to help her customers make a deal and leave satisfied. I will continue to purchase Honda’s from Gates Honda, Alan, and Kimberly. I have never had as positive an experience anywhere else.